The following are a selection from letters and e-mails we receive in our office everyday from our customers
"Here is a picture of Jes in her new coat on her birthday - she has a very severe heart condition so needs to be kept as cool as possible and we didn't think she would make her 13th birthday, much less her 14th! The coat is really working a treat and was invaluable over the Easter weekend which was really hot, so it arrived just in time! Thank you so much for this, it has made such a difference to us as we can now venture out during the day again even when it is sunny." Ali & Jes
"The Keep Cool Dog Coat was a godsend for my Cavalier King Charles
Spaniel Tom and the best purchase I made for him! He has advanced
congestive heart failure. He has a huge array of daily veterinary
medication, prescription food, reiki and oxygen therapy. His heart
is grossly enlarged and pushes on his windpipe so it makes breathing
difficult. I got the coat to help him through the summer months and
it has been a godsend. With his heart size and breathing its
obviously a lot more comfortable for him to keep cool, which is
essential and the coat has cooled him down on many a hot night! and
day. It certainly helped him enjoy life a little better by
making him more comfortable. It goes everywhere with us and
was on him during a long car trip down to Devon. He absolutely loves
it! I would definitely recommend for breeds prone to overheating.
This is Tom enjoying himself."
Louise Riddiough
"Thank you for your help in
choosing the correct size of coat for my Frenchie - Archie.
Have to say I am over the moon with the coat. We have been to a very
hot show today and there was no sign that he was suffering at all in
the heat. When we were in the ring my friends used it to cool
themselves, so I have just placed an order for two of the scarfs.
I had many people ask me where I got the coat from so expect to have
a few enquiries as I gave them your number and website. This
is Archie looking rather dashing in his coat"
Vanessa Bryant
Just received Millie my great danes cool coat it fits her smashing. Many thanks for your excellent product and excellent customer service, it makes a real difference when buying products. I will recommend you to all my friends with dogs." Elaine Ryan
"Received the Cool Coat this morning, thanks very much. Fits her well and will do the perfect job of keeping the young lady Truffle (French Bulldog) cool on these warm days and especially at the shows." Kathy ferguson
"I'm loving them....!" Helen
"It was really hot and muggy here in Fleet so both the girls wore their new cooling coats out on their walk - to the admiration of everyone we met! They have also been wearing their coats in the garden, whilst I was doing a spot of gardening, and were obviously perfectly comfortable. With many thanks for a great service. I'll have no hesitation in recommending you! Lou Miller - Fleet
"Thank you so much for the cool coat, its great and fits Bella perfectly, I have had it on her constantly the last few days as Pugs really feel the heat with their flat faces. It is a great product." Vanessa Wilson
"We bought our Keep Cool Coats for our 2 Labradors at Crufts in 2009, after really having to persuade my husband to pay the money for them, he now admits to what a fantastic investment they were!!! We go everywhere we can with our dogs and having the coats on hot days is a real life saver both out & about and when they are in the car! This weekend we went away to Norfolk and it was an absolute scorcher but our dogs were kept cool and happy in their coats despite the scorching heat! They were the only dogs on the beach not panting despite the fact they were laying in the full sun! We recommend your fantastic product to anyone we know with dogs and whenever we are out and about. Every dog owner should have one of these for their dogs! Superb" Denise Church
"We were away this weekend at an agility show and I don't think we could have done without the Keep Cool Coat, many thanks". R Wilson
"Just wanted to let you know that we bought our dog one of your coats at Crufts this year and have just been away on holiday and it has been invaluable! We have been able to walk and go about in the car without worrying and Bonnie has remained cool and happy. Many, many thanks". V Burn
"Just wanted to let you know how pleased I am with your cool coat - it is really light and supple, easy and convenient to use. My elderly bichon really struggled in the hot weather, especially in the car - I tried it out today and she was really comfortable - much less stressful - for both of us!! A simple and very effective product! Many thanks". H Barnett
"Just to say the two cool coats we got from you for our newfies are wonderful, they are different dogs. Thank you very much, long may you continue". Kay & Keith - Kent
"It's been so brilliant at keeping my dog cool, particularly at night. You have a wonderful product". Ms Kadir - Surrey
"Many thanks for the great service. My French Bulldog looks so cute in it's Keep Cool Coat". Ms Morgan - Kent
"I recently purchased a coat from you for my Tibetan Terrier and have been most pleased with the results, many thanks". E Pattinson - Kent
"I think that these coats should be owned by anyone with a dog, it is a life saver. We recommend the coats, best wishes". The Shervill family and dogs - Romford
"I bought a cool coat for my Newfoundland, it worked fantastically". A Raven - Essex
"Well done! This is a brilliant idea, our Spaniel is very prone to overheating, many thanks". P Stotter - Ireland
"Thank you so much! I bought a cool coat for my Nova Scotia Duck Tolling Retriever who goes very slow and flat at agility shows when it is very hot. I've now used the coat over the last few weekends when competing and now not only does he love having his coat put on but he is really up for the agility even in the hot weather and is so excited to be competing. Normally I only get this when it's cold or wet weather. Despite the hot sun of last weekend we even went on to get a 4th and 5th in competition, what a result". C Symons - Kent
